Stepan Cheltsov

Hello!

You asked for feedback, we are writing)

First I will write why I took this course.

When I first got acquainted with Planfix in 2017 and tried to figure out how to set it up for the needs of our company, I didn’t come across videos and blogs from such a specialist as Stepan. And so our setup was “oh, well, at least it works somehow.”

Much later, I came across a video on Youtube from Stepan and was pleasantly surprised how the logic of building reasoning and processes works for a person. To be honest, I fell in love and took it as a standard) I set up something right in parallel under the video (yes, just like now after the lectures), I took note of something for future changes. Therefore, when I saw in the letter that there would be an advanced course from Stepan, I did not think for a long time.

It's great that the course is built the way you need to set up Planfix for the company in a good way. That is, first find out: what, who, with what and for what, and then automate business processes. Thanks to the course, our company got a Knowledge Base (before that, there were just instructions that were in the documents).

Thank you for making me think about such a seemingly simple and obvious solution. And thanks for the solution with the Call for Help button, it's also great that employees can now write instead of calling, just like in technical support.

In my opinion, the most common business processes were considered. From setting up workspaces for each department, creating deals "from and to", to internal processes of companies (such as the work of the HR department).

Yes, of course, I had to suffer) In excitement, I spent half the night on tasks: well, that's it ... now it will work out ... I'll test another hypothesis)

I really liked the answers to my questions from Yulia and Stepan, who did not give direct answers, but showed the vector of reasoning. A very warm attitude was felt.

I would like to scold, because this is the most valuable thing in feedback, but there is nothing to scold. The course is very well built (you wouldn't expect anything else).

Keep it up! You are awesome!

I would like to start the review with words of gratitude!

A huge THANK YOU to you, Julia and Stepan!

Thank you for the well-structured and capacious material that is presented so easily for assimilation. Without extra water and tediousness.

Thank you for all your advice and help with the homework, for your patience with them and for the fact that not a single question was left unanswered). For the fact that when you find yourself in a dead end, no one tells you how to do it, but they find words that start the thought process in a different direction and you sincerely don’t understand, well, it was difficult here.

When I studied at the institute, we had a professor who tested the first computers. He solved problems with a binary code in his head, in a word a genius, but he is not a lecturer from the word “completely”. It is not given to everyone to be able to express their thoughts and convey them, it seems to me that you did an excellent job with this.

During this course, you were a “kind mom” and a “wise dad” for me, for some reason you evoked these associations in me.

I have never met such curators who with such cadets would be treated with awe and care.

There were moments when I wanted to drop my hands and wave my hand, but it was in those moments that you came to the rescue. Thank you so much for this!

I can’t say that it was easy, I didn’t consider myself a beginner when I started training, but at the end I realized how much I didn’t know and probably there was still a lot to learn).

This is why I love Planfix: it is progressing, and you are with it.

And you are guides, and share invaluable experience, not theorists, but practitioners, and this is expensive in our world.

Well, I praise you endlessly, there were moments when I scolded you oh how)

When did I scold you? When it didn’t work out from the word “completely”, starting with reading the assignments. You sit at night and think, “People have a fantasy, it was necessary to come up with the same thing.”

What are only tasks with calculations, creations of employees and their birthdays =)

Oh, I forgot something else - the Workshop! Well, it's just a wonderful miracle!

You come with a question, you leave with the feeling that now you can do everything, well, maybe not everything, but a lot.

6 hours fly by like an hour of time, and at the same time you don’t get up from the table exhausted, but with great joy that you were there.

There is excellent help in PF, but you can’t talk to it, there is support that will never refuse to help, but there are things that are so close that you don’t even know about them, and then hop on a silver platter, yes all the secrets...

My kid would say you're Cool, and I agree with him. Guys, you are cool)

Good evening!

I liked the course as usual.

I discovered a lot of useful things that have ALREADY been applied in practice both in my account and with our clients.

Although the first part of the course was very simple for me.

And as usual, the main problem was and is to find time among routine tasks to do homework.

Мы на предприятии запустили в опытно-промышленную эксплуатацию функционал «Фиксация обращений», который являет собой сочетание созданного Телеграмм чат-бота и план-фикса. Хоть чат-бот и не реализован так как мы учили на занятиях (его делал наш программист), но без тех знаний и наработок которыми я овладела на Вашем курсе, я не смогла бы сделать процесс в ПФ таким классным.

6 июня у нас начнется вторая фаза запуска большой ERP-системы на предприятии и у нас будет шквал обращений, которые ранее не могли обрабатываться с такой же системностью, как это будет сейчас, благодаря функционалу ПФ и, конечно, знаний, полученных на Вашем курсе и при выполнении домашек. :)))

Спасибо Вам огромное Степан.

p.p.s. Помимо этого у меня появилась еще целая гора идей по доработке всех процессов реализованных в ПФ и это воодушевляет. :)))